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Links and Further Support
There are lots of places parents and carers can access help. If you are worried your child is feeling incredibly depressed or suicidal, then start with a visit to your GP or call NHS 111. Your doctor may refer you to CAMHS, which is a service to support children and adolescents access mental health support. If you are in immediate danger, parents and carers should call 999 or go straight to A&E.
 | Alumina is a free online support programme for young people aged 10–17 who are struggling with self-harm. It offers a confidential 7-week course led by trained counsellors and youth workers, where participants join weekly group sessions through an online chatbox rather than video or voice. The programme aims to provide a safe, non-judgemental space to explore emotions, learn coping strategies, and move towards recovery from self-harm. |
 | The Anna Freud Centre is a pioneering mental health charity transforming care for children and young people through science, collaboration and clinical innovation. It has a series of podcasts on a range of issues, alongside other materials and resources, as part of a wave of support. Resources for Children & Young People It has a text service that is a free, confidential, 24/7 text message support service for anyone who is feeling overwhelmed or is struggling to cope. They can help with issues such as anxiety, worry, panic attacks, bullying and depression and are here to talk at any time of day or night. |
 | Anxiety UK is a national charity providing a wide range of information, services and activities to support those experiencing worry and anxiety. Their 24/7 infoline: |
 | Barnardo’s is a major UK children’s charity that supports vulnerable children, young people, and families. It helps people facing issues such as poverty, abuse, mental health difficulties, neglect, and homelessness by providing practical support, counselling, fostering and adoption services, and safe spaces. |
 | BEAT Eating Disorders is the UK’s eating disorder charity. Their national Helpline exists to encourage and empower people to get help quickly. They listen, give help to understand the illness, and offer support to take positive steps towards recovery. They also support family and friends, equipping them with essential skills and advice, so they can help their loved ones recover whilst also looking after their own mental health. Their helpline is open from 3 pm– 8 pm, Monday to Friday: |
 | Bromley Y aim to promote and support the emotional wellbeing and mental health of children, young people and families by enabling change, fostering resilience and helping them build healthy relationships. They deliver a number of webinars and workshops for both young people and/or their parents/carers to give education, guidance and strategies to support and improve wellbeing. |
 | Childline provides help to anyone under 19 in the UK with any issue they’re going through. You can talk about anything. Whether it’s something big or small, our trained counsellors are here to support you. Childline is free, confidential and available any time, day or night. You can talk to them by calling 0800 1111, by email or through a 1-2-1 counsellor chat. You can talk to them over the phone about anything on: Or chat with a counsellor online about whatever's worrying you: |
 | Cruse Bereavement Support has been helping people who are struggling with grief and bereavement for over 65 years. They want to live in a world where everyone grieving is supported, respected and understood. They help people through one of the most painful times in life – with bereavement support, information and campaigning. They have a helpline with volunteers who are trained in all types of bereavement and can help you make sense of how you're feeling right now. The opening times for the helpline are:
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| FRANK is a UK government-funded website and helpline that provides free, confidential information and advice about drugs, alcohol, and substance misuse. It includes facts about different drugs, their effects, risks, laws, emergency advice, and guidance on getting help or treatment. Users can also contact trained advisers through a 24/7 phone line, text service, email, and live chat. Call FRANK 24 hours a day, 7 days a week: Text a question and FRANK will text you back: |
 | Galop is a UK charity that supports LGBT+ people who have experienced abuse or violence. It offers helplines, advocacy, emotional support, webchat, and advice, working to create safe and inclusive support services for LGBT+ communities across the UK. The Galop Helpline is here to offer emotional support, guidance and help to explore what options may be available to anyone aged 18+ who is experiencing or has experienced violence and abuse. |
 | GamCare is a UK charity that provides free, confidential help for people affected by gambling problems. It runs the National Gambling Helpline and offers support through phone, live chat, WhatsApp, and in-person or online services. GamCare also provides counselling, treatment programmes, and recovery support for both individuals and their families. Call the National Gambling Helpline anytime day or night on: |
 | GetSelfHelp is a free mental health and CBT (Cognitive Behavioural Therapy) resource website designed to help people manage issues like anxiety, depression, stress, panic, and low self-esteem. It offers step-by-step self-help courses, worksheets, videos, downloadable guides, and audio exercises that users can follow independently. |
 | Hub of Hope is a UK mental health support website that helps people find local and national mental health services, including NHS, charity, community, peer-support, and crisis services. Users can search by postcode or location to access support for issues such as anxiety, depression, self-harm, addiction, or suicidal thoughts. The platform is free to use and aims to make mental health support easier to find quickly and confidentially. |
 | KIDSCAPE is a children’s charity focused on preventing bullying and keeping children safe from harm. It provides advice, workshops, and training for children, parents, and professionals, helping them recognise, respond to, and prevent bullying (including cyberbullying). Kidscape also offers support services like helplines and confidence-building programmes for young people who are experiencing bullying, aiming to promote safer and more positive environments in schools and communities. They also have a parent advice line that is open on Mondays and Tuesday from 9:30 am to 2:30 pm: |
 | Kooth is an online mental health and wellbeing platform that provides free, anonymous support, mainly for young people aged around 10–25 in the UK. It focuses on early intervention and prevention — helping people get support before problems become severe. It’s designed to be accessible 24/7 from phones or computers, while keeping users private and confidential. |
 | MoodSpark is a UK-based website designed for young people to support their emotional wellbeing and mental health. It provides information, articles, videos, and activities to help users understand feelings like anxiety, stress, and low mood, and learn ways to cope and build resilience. |
 | PAPYRUS UK is a charity that works to prevent young suicide, from being there in a crisis, to training the people around young people, to shaping the policies that affect their lives. Call PAPYRUS HOPELINE UK: Or text HOPE to: |
 | Parenting Smart offers practical advice for parents and carers of children aged 4-11. All of their content is created by Place2Be’s parenting experts. It’s based on evidence and their experiences working with children, young people and their families. Browse their topics for answers to some common parenting questions. |
 | Refuge runs The National Domestic Abuse Helpline which is a UK free, confidential support service for people experiencing domestic abuse. It is available 24 hours a day, 7 days a week. The website provides information, advice, and safe ways to get help, including phone support, live chat, and online contact options. Trained advisers offer non-judgemental support and help people understand their options, stay safe, and access services like refuges or legal protection. Call for free and in confidence, 24 hours a day: |
 | Samaritans is a UK and Ireland charity focused on suicide prevention and emotional support. It provides a free, confidential listening service for anyone struggling to cope, available 24 hours a day, 365 days a year. |
 | Self Injury Support is the UK's leading self-harm support charity and has a range of support, including for friends and parents & carers. Call their helpline, which offers free, confidential and non-judgemental support, on Monday & Thursday, between 6 pm and 9 pm: Or send a text from Monday to Friday, between 6 pm and 9 pm: |
 | The Mix is a UK support website for young people under 25, offering free and confidential help with issues such as mental health, relationships, money, housing, drugs, and employment. It provides articles, counselling, peer support chats, discussion boards, self-help tools, and crisis support services. If you’re aged 25 or under, and are experiencing a personal crisis, are unable to cope and need support, you can text THEMIX to: |
 | YoungMinds provides young people with the tools to look after their mental health. They empower adults to be the best support they can be to the young people in their lives. And they give young people the space and confidence to get their voices heard and change the world we live in. They offer tailored information, advice and support to parents and carers who are concerned about their child or young person’s mental health. You can speak to them over the phone (open from 9.30 am - 4 pm on Mondays, Thursdays and Friday and from 9.30 am - 6 pm on Tuesdays and Wednesdays), or chat online. It is free and confidential. Or send a free text to the Young Minds Crisis Messenger Service by texting YM to: |
The online world can be a bit overwhelming at times but it is important that we understand what our children are doing online so we can help to keep them safe. Within the current climate that we live in, online material is being accessed more than ever before, whether that is for educational purposes or social use. With this in mind we have introduced the Safer Schools App, which is accessible for parents and staff. The app is available to download for free on all Apple and Android devices.
The Safer Schools App aims to help by offering advice around topics such as image sharing, social media, online bullying, safer gaming and much more. Another feature available through the app is push notifications. These notifications will include real time trend alerts and emerging risks to children whilst online.
Scan the QR code below to download the app.
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| The 4 Digit Entry Code for Parents/Carers is 7675. | The 4 Digit Entry Code for Students is 4898. |
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